ABSTRACT
An investigation into the problems encountered by married female secretaries in our organizations. This research is aimed at probing into the position of married female secretaries in our organizations and finding out the various problems they encounter in their different work places.
The problems of married female secretaries envisaged in this investigation include discrimination in employment, husband resentment to working late, act as official wives to their male bosses; problems organizations faced employing married female secretaries and limited chances of advancement.
The researcher collected data for this study from questionnaires and personal structures interviews in four out pf five selected large business organization in Enugu Metropolis.Based on the information from the questionnaires and interview, it was discovered that married female secretaries are discriminated as regards employment.
TABLE OF CONTENTS
1.0 Introduction
1.1 Background of Study
1.1.1 Brief Histories of the Establishment Under Study
1.2 Statement of Problems
1.3 Purpose of Study
1.4 Significance of the Study
1.5 Scope of the Study
1.6 Research Questions
2.2 Problems Facing Married Female Secretaries
2.3 Husband’s Resentment to Wives Secretary ship and Staying Late in the Office
2.4 Female secretaries Act as an Official Wife to the Male Bosses
2.5 Organizational Problems Resulting From Employment of Married Female Secretaries
2.6 Duties, Attitude, Roles and Responsibilities of Secretaries
2.7 Summary of Related Literature
3.0 Research Methodology
3.1 Scope / Coverage of the Study
3.2 Sources of Data
3.3 Population of the Study
3.4 Determination of Sample Size
3.5 Administration of Questionnaires
3.6 Method of Data Analysis
4.0 Presentation, Analysis and Interpretation of Data
4.1 Presentation of Data
4.2 Summary of Results
5.0 Discussion of Findings, Recommendations
5.1 Discussion of Findings
5.2 Recommendations
5.3 Conclusions
5.4 Limitation of the Study
Bibliography
Appendix 1
Appendix 2
CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
Secretaries’ profession is faced with a number of problems. This is also obtained in every other profession. Some of these problems are inherent in the profession, while others are as a result of the workers. The secretarial professional is not excluded in these problems encountered by the married female secretaries.
According to the American National secretary Association, defines a secretary as an office assistant to an executive officer, one who posses a mastery of office skills, who demonstrates the ability to assume responsibilities without direct supervision, who exercises initiative and judgment and makes decision, within the scope of assigned authority.
The word secretary is coined from the Latin word “Secretus” which literally means a secret. Perhaps it is the fact that the aspect of the work of a secretary involve keeping secrets, the secretary is often regarded as a person who maintains a high standard of confidentiality and serves as a repository is an information. In other words, a secretary is an officer of an organization who is at the center of decision-making process. The secretary is in a powerful position of influence and plays a pro-active role in the governance of the organization.As seen from the above the job of a secretary is very demanding and such be crowded by varying degrees of problems in the course of the demands of the office.
Consequently, the married female secretaries are not exempted from this, in that they always faced with problems. The problems encountered by married female secretaries are numerous and ranges from their homes, their jobs and from people they face are sexual harassment, job stress in keeping with the ethic of their profession. The greatest conflict which married female secretaries faced is within their every day activities in marrying their official duties with their domestic affaires.
In the same vein married female secretaries are also expected to show basic positive attributes like, they are expected to exhibit a sense of responsibility, sense of humour, shows maturity, loyalty and reliability in performance of their duty. “As the job of a secretary included dealing with correspondences keeping records, and in addition arranges appointments for her executives”. And prepares itineraries for the boss or chairman’s travel. The nature of the secretary’s work is such that demands certain degree of confidence and a good rapport must exist between her and here boss and this may lead to a social suspicion about such a relationship which might affect matrimonial relationship.
During the colonial era, performances of secretaries were seen merely as copiers and typist who typed out whatever was given to them by employers. An extract from Azuka E.B. and Agomo E.E., states that secretaries were seen as just mere servant who could be hired and fired at will. Therefore, no significant attachment was placed on secretaries because they were not seen to possess nor exercise initiatives. They never could took part in managerial policies but the manager or boss hire secretaries just for a specific task or purpose who will not be there to monitor duties especially in the absent of the boss. But as the world became more civilized professionalism came in to be in many fields of endeavours even in secretaryship.
The rank or position of the secretaries in any organization depends on their educational qualifications. He/She has to undergo some training as related to the secretarial courses and has to acquire good speed in shorthand, typewriting, knowledge of secretarial duties, office practice and Enugu Language, in an Institution of higher learning or Universities to attain to the level of professionalism as related to secretarial duties.
1.1.1 BRIEF HISTORIES OF THE ESTABLISHMENTS UNDERS STUDY
There are some establishment chosen for this research work. And as it is befitting, the research thought it wise to make some short notes on these establishment as follows:
The Enugu State Civil Service Commission is as old as the civil service in the Eastern Region of Nigeria. This is so because in the past it used to control the civil service of all the states that made up the Eastern Region until the recent past when Enugu State was carved out. As it is presently constituted it is headed by the Chairman of the commission Mr. J.C. Udeagbala, followed in the hierarchy of the permanent secretary and four (4) members of the commission. Its main duty was and has remained recruitment, discipline, promotion, convention and advancement of the civil servants in various ministries of Enugu Civil Service.
The Federal Board of Internal Revenue as the name indicated as it concerns Federal Government within Enugu State. As it is presently constituted the offices is sub-divided into following sections assessment, collections, planning researchers and statistics, Auditing and investigation, Accounts and personnel.
The Nigerian Bottling Company PLC (NBC) in Nigeria is a company that produces all soft dinks under the coca-cola brand.
Coca-cola in itself is a multi-national brand holds activities in Nigerian is covered by Nigerian bottling company (NBC) it has its plants scattered all over Nigerian with the 9th Mile corner plant being the focus of this research work.
Bank PHB (Platinum Habib Bank Plc: The above bank came into existence as a result of mergers that took place in December 2005. Before this date the merging banks were doing business independently as Haibi Bank which started operation in 1983 and platinum Bank started operation in November 2000.
Under merger the chief executive of the new Bank, (Bank PHB) became Mr. Francis Atuche, the managing Director / Chief Executive officer with Mr. Abdul Lateef Kolawole.
CHIEFS HOLDING LIMITED
Chiefs Holding Limited being the only private company used in this research work, the company started operation in 1985.
The area of the operation of the company is in the construction sector and supplier of fire trucks. The chairman of the company is Mr. C. Okafor the company ahs its outpost offices at Tarabe, Nasarawa, Niger and Abia State.
STATEMENT OF THE PROBLEMS
The dream of everyone is to be successful in one’s career in life. But unfortunately, the married female secretary in this noble profession are rarely successful and in many cause, they either quit their job early or have their marriages wrecked.
Sometimes they are discriminated against in employment. In most business organization in a Enugu, employers do express one negative attitude on having married female secretaries in their employment.
Infact the married female secretary encounter a number of problems in their working places which includes discrimination in areas of assignment, in most case their nomination for training, course and promotions depends on their willingness to give themselves up to sexual relationship with their cruel bosses. There are also prejudice by their male colleagues who will sea them as threat to their promotional prospect.
PURPOSE OF THE STUDY
The essence of this study is to identify the true problems that married female secretaries encounter in combining their official duties with their domestic responsibilities and to proffer solutions, the relationship with their bosses and other workers, job opportunities, promotional and training opportunities. Finally the problem of working late in office. And this are articulated thus:
1. Identification of reason why some employers prefer unmarried or even male secretaries to married female secretaries.
2. Finding out whether the official duties of the married female secretaries prevent them from paying proper attention to their families.
3. To dictate whether the husband of these secretaries interfer with their wire’s job.
4. Evaluation of their part in the secretary / boss relationship.
5. Verification of the success of the unmarried female secretaries over married if any.
SIGNIFICANCE FO THE STUDY
The investigations will no doubt help both married and unmarried female secretary to tackle their problems successfully.
It will also help to reduce the fear and troubles of those wishing to go into the secretarial profession. This study will open more doors for students who may wish to make further research on the problems encountered by married female secretaries. And above all, the research work will add to the world store of knowledge and position policy makers, employers and job seekers in making their decision.
1.5 SCOPE OF THE STUDY
The confines of this studies is within Enugu metropolis and so principle, government offices and parastatals, multinational companies, public limited liabilities and private business out fits within the area shall be used like.
1. Enugu Ste Service Commission
2. Nigerian Bottling Company PLC (NBC)
3. Federal Board of Internal Revenue
4. Bank PHB (Platinum Habib Bank)
5. Ch
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